MoHaWK Benefits

NHS Occupational Health Managers have told us how they have benefitted from MoHaWK:

“After the presentation on MoHaWK in July I decided to audit immunisations. Hepatitis B was good but we found lots of gaps in MMR so we changed the way we record it. When the HPA wrote to our Medical Director in November about the Measles outbreak and immunisation rates for staff we were able to give an answer straightaway.”

"Our MoHaWK data report  has made me consider how we need to develop our service and target further work areas. It's a really useful tool"

“I have just used some of the graphs from MoHaWK in a tender document to demonstrate a number of areas such as consistency of turnaround time and customer satisfaction. It’s already proving useful and we will get more benefit as the system progresses”

 “When I was inputting the 2nd round it highlighted a small operational issues about VZV serology which I have already addressed in an audit...... so it's a really valuable tool”

“I enjoyed doing MoHaWK and the data is easy to get from our COHORT system.”

“Our team was being out performed by other teams on meeting the target to see all new referrals within 10 days. I knew that this was because our service level agreement does not allow for this. I have been using the data to make a new business case to the Board to improve this service”

“We didn't do very well on indicator 2b – 'the time to issue reports'. Problems with typing have been causing delays. When we looked at the MoHaWK results we all agreed we needed to speed up. We are now typing our own reports and emailing them to managers. The letters are shorter and most arrive the same day. The feedback has been excellent.”

“We can't meet the ten day target. I don't know how everyone else manages it. We are really stretched. Please can you add something about resources so we can make the case for extra staff.”

If you need help getting the most out of MoHaWK please contact hilary.winch@syngentis.co.uk

 



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